Sales Policy for FUNTOPIS

Effective Date: March 22, 2025

At FUNTOPIS, we aim to provide our customers with the best shopping experience, offering high-quality plush toys at competitive prices. Our Sales Policy outlines the terms and conditions for purchasing products from our website, funtopis.xyz.

1. Product Availability

All products listed on our website are subject to availability. While we make every effort to ensure that products are in stock and available for purchase, inventory can change rapidly. If a product is out of stock after placing an order, we will notify you and offer the option to wait for restocking, choose an alternative product, or receive a full refund.

2. Pricing

  • Product Pricing: All prices on our website are listed in GBP (for the United Kingdom) and are subject to change without notice. Prices include taxes unless otherwise stated.

  • Shipping Fees: Shipping fees are calculated during checkout based on your location and the shipping method selected. These fees are separate from the product prices.

  • Promotions and Discounts: We may offer promotional discounts or sales events from time to time. Discounts are typically applied at checkout and cannot be combined with other offers unless otherwise specified.

3. Payment Methods

We accept a variety of payment methods to make your shopping experience easy and secure:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and other major credit cards.

  • PayPal: Secure online payments through PayPal.

  • Other Payment Options: Depending on your location, other payment options may be available at checkout.

4. Order Confirmation and Acceptance

Once you place an order on our website, you will receive an order confirmation email. This email does not guarantee that your order has been accepted, as we reserve the right to cancel or refuse orders for reasons such as product availability, payment issues, or any errors in pricing or description.

5. Shipping and Delivery

  • Processing Time: All orders are processed within 1-2 business days, excluding weekends and holidays.

  • Delivery Times: Shipping times vary based on the delivery address and selected shipping method. Delivery times for international orders may take longer.

  • Tracking Information: Once your order has been shipped, you will receive tracking information to monitor the status of your delivery.

6. International Orders

We accept orders from many countries around the world. However, please be aware that international orders may be subject to customs duties, taxes, and import restrictions. These additional charges are the responsibility of the customer.

7. Order Cancellations

You can cancel an order as long as it has not been processed or shipped. Please contact us immediately at contact@funtopis.xyz to request a cancellation. Once an order has been shipped, it cannot be canceled, but you may return the product according to our return policy.

8. Customer Responsibilities

By placing an order with FUNTOPIS, you agree to provide accurate information for the processing of your order. You are responsible for ensuring that the shipping address, payment details, and contact information are correct. Any errors in the information provided may result in delays or issues with your order.

9. Product Descriptions

We make every effort to provide accurate product descriptions and images. However, slight variations in color, size, and design may occur due to lighting conditions or screen settings. FUNTOPIS does not guarantee that the product images or descriptions are 100% accurate.

10. Customer Service

Our team is dedicated to providing exceptional customer service. If you have any questions or concerns about your order, please contact us: